:root{--bg:#f5f7fb;--card:#fff;--ink:#0f172a;--mut:#64748b;--line:#e6eaf2;--pri:#e3232a;--pri2:#c81c22;--prib:#fdeced;--prit:#f6b8ba;--ok:#059669;--okb:#ecfdf5;--warn:#b45309;--warnb:#fffbeb;--bad:#dc2626;--badb:#fef2f2;--info:#0369a1;--infob:#f0f9ff;--vio:#7c3aed;--viob:#f5f3ff;--gray:#475569;--grayb:#f1f5f9;--r:14px;--sh:0 1px 2px rgba(15,23,42,.04),0 4px 16px rgba(15,23,42,.06)}
[hidden]{display:none!important}
*{box-sizing:border-box}html,body{margin:0}body{font:14px/1.45 -apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Inter,"Noto Sans Telugu",sans-serif;background:var(--bg);color:var(--ink)}
a{color:var(--pri)}h2{font-size:18px;margin:0}
.top{position:sticky;top:0;z-index:20;display:flex;align-items:center;gap:18px;padding:10px 22px;background:rgba(255,255,255,.92);backdrop-filter:blur(8px);border-bottom:1px solid var(--line)}
.brand{display:flex;align-items:center;gap:10px}.brand b{display:block;font-size:15px}.brand small{color:var(--mut);font-size:12px}
.logo{height:36px;width:auto;display:block;flex:none}.brand b{letter-spacing:.01em}.login-logo{display:block;width:min(300px,80%);height:auto;margin:4px auto 6px}.login-card .sub{text-align:center;margin:0;color:var(--mut);font-weight:600}
.brand.big .logo{width:44px;height:44px;font-size:20px}
nav{display:flex;gap:4px;margin-left:10px}nav button{border:0;background:none;padding:8px 12px;border-radius:10px;color:var(--mut);font-weight:600;cursor:pointer;font-size:14px}
nav button.on{background:var(--prib);color:var(--pri)}nav button:hover{color:var(--ink)}
.top-r{margin-left:auto;display:flex;gap:8px;align-items:center}
.chip{font-size:12px;padding:4px 10px;border-radius:99px;background:var(--grayb);color:var(--gray);font-weight:600;white-space:nowrap}
.chip.dry{background:var(--warnb);color:var(--warn)}.chip.live{background:var(--badb);color:var(--bad)}.chip.open{background:var(--okb);color:var(--ok)}
.pill{display:inline-block;min-width:18px;padding:0 6px;border-radius:99px;background:var(--bad);color:#fff;font-size:11px;line-height:18px}
.pill:empty{display:none}
.banner{margin:12px 22px 0;padding:10px 14px;border-radius:12px;background:var(--warnb);color:var(--warn);border:1px solid #fde68a;font-weight:600}
main{padding:18px 22px 40px;max-width:1500px;margin:0 auto}
.kpis{display:grid;grid-template-columns:repeat(7,minmax(0,1fr));gap:12px;margin-bottom:16px}
.kpi{background:var(--card);border-radius:var(--r);padding:14px 16px;box-shadow:var(--sh);border:1px solid var(--line);cursor:pointer;transition:.15s}
.kpi:hover{transform:translateY(-1px)}.kpi small{color:var(--mut);font-weight:600;font-size:12px;text-transform:uppercase;letter-spacing:.03em}
.kpi b{display:block;font-size:26px;margin-top:4px;letter-spacing:-.02em}.kpi i{font-style:normal;font-size:12px;color:var(--mut)}
.kpi.k-ok b{color:var(--ok)}.kpi.k-bad b{color:var(--bad)}.kpi.k-warn b{color:var(--warn)}.kpi.k-pri b{color:#1e3a8a}
.toolbar{display:flex;flex-wrap:wrap;gap:8px;align-items:center;margin:6px 0 12px}.grow{flex:1}
input,select,textarea{font:inherit;color:inherit;border:1px solid var(--line);background:#fff;border-radius:10px;padding:8px 10px;outline:none}
input:focus,select:focus,textarea:focus{border-color:var(--prit);box-shadow:0 0 0 3px var(--prib)}
.search{min-width:260px;flex:1;max-width:380px}
.tog{display:flex;gap:6px;align-items:center;color:var(--mut);font-weight:600;font-size:13px}
.btn{border:1px solid var(--line);background:#fff;border-radius:10px;padding:8px 14px;font-weight:600;cursor:pointer;color:var(--ink);text-decoration:none;display:inline-flex;align-items:center;gap:6px;font-size:14px}
.btn:hover{background:#f8fafc}.btn.primary{background:var(--pri);border-color:var(--pri);color:#fff}.btn.primary:hover{background:var(--pri2)}
.btn.danger{color:var(--bad);border-color:#fecaca}.btn.ghost{border-color:transparent;background:none}.btn.sm{padding:5px 10px;font-size:13px}
.btn.block{width:100%;justify-content:center;padding:11px}.btn:disabled{opacity:.5;cursor:not-allowed}
.btn.call{background:var(--okb);border-color:#a7f3d0;color:var(--ok)}
.bulk{position:sticky;top:calc(var(--toph) + 4px);z-index:5;display:flex;gap:10px;align-items:center;background:#1f2937;color:#fff;padding:8px 12px;border-radius:12px;margin-bottom:10px;box-shadow:var(--sh)}
.bulk .btn{border-color:transparent}.bulk .btn.ghost{color:#e5e7eb}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--sh)}.pad{padding:20px}
.tbl-wrap{overflow:auto}.tbl{width:100%;border-collapse:collapse}
.tbl th{position:sticky;top:0;background:#f8fafc;text-align:left;font-size:12px;color:var(--mut);text-transform:uppercase;letter-spacing:.03em;padding:10px 12px;border-bottom:1px solid var(--line);white-space:nowrap}
.tbl td{padding:10px 12px;border-bottom:1px solid var(--line);vertical-align:middle}
.tbl tbody tr{cursor:pointer}.tbl tbody tr:hover{background:#fffafa}.tbl tr.sel{background:var(--prib)}
.tbl .r{text-align:right}.tbl .ck{width:34px}
.nm b{display:block}.nm small{color:var(--mut)}.mono{font-variant-numeric:tabular-nums}
.badge{display:inline-block;font-size:12px;font-weight:700;padding:3px 9px;border-radius:99px;white-space:nowrap;background:var(--grayb);color:var(--gray)}
.b-ok{background:var(--okb);color:var(--ok)}.b-bad{background:var(--badb);color:var(--bad)}.b-warn{background:var(--warnb);color:var(--warn)}
.b-info{background:var(--infob);color:var(--info)}.b-vio{background:var(--viob);color:var(--vio)}.b-pri{background:#eef2ff;color:#4338ca}
.empty{padding:40px;text-align:center;color:var(--mut)}.muted{color:var(--mut)}.tiny{font-size:12px}
.acts{display:flex;gap:6px;justify-content:flex-end}
.drawer{position:fixed;inset:0;z-index:40;background:rgba(15,23,42,.35);display:flex;justify-content:flex-end}
.drawer-in{width:min(640px,100%);height:100%;background:#fff;overflow:auto;padding:22px 24px 40px;position:relative;box-shadow:-10px 0 30px rgba(0,0,0,.12)}
.x{position:absolute;right:14px;top:10px;border:0;background:none;font-size:28px;cursor:pointer;color:var(--mut)}
.dh{display:flex;gap:12px;align-items:flex-start;margin-bottom:14px}.dh h3{margin:0;font-size:20px}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:8px 18px}.kv small{display:block;color:var(--mut);font-size:11px;text-transform:uppercase;letter-spacing:.03em}.kv span{word-break:break-word}
.sec{margin-top:18px}.sec h4{margin:0 0 8px;font-size:13px;text-transform:uppercase;letter-spacing:.04em;color:var(--mut)}
.box{background:#f8fafc;border:1px solid var(--line);border-radius:12px;padding:12px 14px}
.tx{white-space:pre-wrap;font-size:13px;max-height:380px;overflow:auto}.tx .a{color:var(--pri);font-weight:700}.tx .u{color:var(--ok);font-weight:700}
.esc-box{background:var(--warnb);border:1px solid #fde68a;color:#78350f}
pre.json{background:#0f172a;color:#e2e8f0;border-radius:12px;padding:12px;font-size:12px;overflow:auto;max-height:420px}
.hist{display:flex;flex-direction:column;gap:8px}.hist .h{border:1px solid var(--line);border-radius:12px;padding:10px 12px}
.modal{position:fixed;inset:0;z-index:50;background:rgba(15,23,42,.45);display:grid;place-items:center;padding:16px}
.modal-in{background:#fff;border-radius:18px;width:min(760px,100%);max-height:92vh;overflow:auto;padding:22px 24px;box-shadow:0 20px 60px rgba(0,0,0,.25)}
.modal-in h3{margin:0 0 6px;font-size:19px}.mfoot{display:flex;gap:8px;justify-content:flex-end;margin-top:18px}
.form{display:grid;grid-template-columns:repeat(3,1fr);gap:10px 14px}.form label{display:flex;flex-direction:column;gap:4px;font-size:12px;font-weight:600;color:var(--mut)}
.form .full{grid-column:1/-1}.form h5{grid-column:1/-1;margin:10px 0 0;font-size:12px;text-transform:uppercase;letter-spacing:.05em;color:var(--pri2)}
.req::after{content:" *";color:var(--bad)}
.err{color:var(--bad);font-weight:600}
.drop{display:block;border:2px dashed var(--prit);border-radius:14px;padding:34px;text-align:center;cursor:pointer;background:#fffafa;color:var(--pri);margin:14px 0}
.drop.over{background:var(--prib)}
.chips{display:flex;flex-wrap:wrap;gap:8px;margin:10px 0}
.rowerr td{background:#fff7f7}.rowwarn td{background:#fffdf5}
.esc-list{display:grid;grid-template-columns:repeat(auto-fill,minmax(340px,1fr));gap:12px}
.esc-card{background:#fff;border:1px solid var(--line);border-left:4px solid var(--warn);border-radius:12px;padding:14px;box-shadow:var(--sh);cursor:pointer}
.esc-card.res{border-left-color:var(--ok);opacity:.75}.esc-card p{margin:6px 0}
#toasts{position:fixed;right:18px;bottom:18px;z-index:60;display:flex;flex-direction:column;gap:8px}
.toast{background:#0f172a;color:#fff;padding:10px 14px;border-radius:12px;box-shadow:var(--sh);max-width:380px;font-weight:600}.toast.bad{background:var(--bad)}.toast.ok{background:var(--ok)}
.list-mini{max-height:220px;overflow:auto;border:1px solid var(--line);border-radius:12px;margin-top:10px}.list-mini div{display:flex;justify-content:space-between;gap:10px;padding:7px 12px;border-bottom:1px solid var(--line);font-size:13px}
.login-body{min-height:100vh;display:grid;place-items:center;background:radial-gradient(1200px 600px at 10% -10%,#fde2e3,transparent),radial-gradient(900px 500px at 110% 110%,#cffafe,transparent),var(--bg)}
.login-card{width:min(400px,92vw);background:#fff;border-radius:20px;padding:30px;box-shadow:0 20px 60px rgba(15,23,42,.12);border:1px solid var(--line)}
.login-card form{display:flex;flex-direction:column;gap:14px;margin-top:22px}.login-card label{display:flex;flex-direction:column;gap:6px;font-weight:600;font-size:13px;color:var(--mut)}
.login-card input{padding:11px 12px}
.ptp-head{display:grid;grid-template-columns:minmax(0,1fr) 360px;gap:12px;margin-bottom:6px}.kpis.k4{grid-template-columns:repeat(4,minmax(0,1fr));margin-bottom:0}
.auto-card{padding:14px 16px;display:flex;flex-direction:column;gap:8px}.auto-card .row{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.auto-card b{font-size:14px}.auto-card input[type=time]{padding:5px 8px}
.switch{position:relative;width:44px;height:24px;flex:none}.switch input{opacity:0;width:0;height:0}.switch span{position:absolute;inset:0;background:#cbd5e1;border-radius:99px;cursor:pointer;transition:.2s}
.switch span::before{content:"";position:absolute;left:3px;top:3px;width:18px;height:18px;border-radius:50%;background:#fff;transition:.2s}.switch input:checked+span{background:var(--ok)}.switch input:checked+span::before{transform:translateX(20px)}
.seg{display:flex;background:#fff;border:1px solid var(--line);border-radius:12px;padding:3px;gap:2px;flex-wrap:wrap}.seg button{border:0;background:none;padding:6px 12px;border-radius:9px;font-weight:600;color:var(--mut);cursor:pointer;font-size:13px}
.seg button.on{background:var(--prib);color:var(--pri)}.seg i{font-style:normal;font-size:11px;background:var(--grayb);border-radius:99px;padding:0 6px;margin-left:4px}.seg i:empty{display:none}
.kpi.k-sel{outline:2px solid var(--prit)}
.kpis.k5{grid-template-columns:repeat(5,minmax(0,1fr))}.pay-grid{margin-bottom:12px}
.btn.paid{background:#fff7ed;border-color:#fed7aa;color:#c2410c}.btn.xs{padding:4px 8px;font-size:12px;border-radius:8px}
.btn .ic{width:14px;height:14px;flex:none}.tr-undone td{opacity:.5;text-decoration:line-through}.tr-undone td:last-child{text-decoration:none}
.paysum{display:flex;gap:10px;flex-wrap:wrap;margin:10px 0}
@media (max-width:1200px){.kpis{grid-template-columns:repeat(4,1fr)}}
@media (max-width:760px){
 .top{flex-wrap:wrap;padding:10px 12px;gap:8px}nav{order:3;width:100%;margin:0;overflow:auto}.top-r .chip#winChip{display:none}
 main{padding:12px}.kpis{grid-template-columns:repeat(2,1fr)}.kpi b{font-size:22px}.search{min-width:100%}
 .tbl thead{display:none}.tbl,.tbl tbody,.tbl tr,.tbl td{display:block;width:100%}
 .tbl tr{border-bottom:1px solid var(--line);padding:8px 4px;position:relative}.tbl td{border:0;padding:3px 10px;display:flex;justify-content:space-between;gap:10px}
 .tbl td::before{content:attr(data-l);color:var(--mut);font-size:12px;font-weight:600}.tbl td.ck{position:absolute;right:6px;top:8px;width:auto}.tbl td.ck::before{content:none}
 .tbl td.nm{display:block}.tbl td.nm::before{content:none}.acts{justify-content:flex-start}
 .ptp-head{grid-template-columns:1fr}.kpis.k5{grid-template-columns:repeat(2,1fr)}.kpis.k4{grid-template-columns:repeat(2,1fr)}
 .form{grid-template-columns:1fr 1fr}.grid2{grid-template-columns:1fr}.bulk{flex-wrap:wrap}
}
#fuTbl td.mono{white-space:nowrap}#fuTbl .acts .btn{white-space:nowrap}#fuTbl td.nm small{white-space:nowrap}
#fuTbl td,#fuTbl th{padding:8px 8px}
.btn.danger{background:#fff}.btn.danger:hover{background:var(--badb)}
#fuTbl .acts{gap:4px}#fuTbl .acts .btn{padding:4px 8px;font-size:12px;border-radius:8px}#fuTbl td:nth-child(9){max-width:150px}#fuTbl td:nth-child(9) small{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
#fuTbl td:nth-child(7) .badge{font-size:11px;padding:2px 7px}
@media (max-width:1366px){#fuTbl td,#fuTbl th{padding:8px 6px}#fuTbl .acts .btn[data-a=prev] .lbl{display:none}}
#payPrev td.mono,#payTbl td.mono{white-space:nowrap}

/* WhatsApp */
.btn.wa{background:#dcfce7;border-color:#86efac;color:#15803d}.btn.wa.solid{background:#25d366;border-color:#25d366;color:#fff}
.wa-phone{background:#efeae2;border-radius:14px;padding:14px;max-height:62vh;overflow:auto}.wa-bub{background:#fff;border-radius:10px;padding:6px;max-width:400px;box-shadow:0 1px 1px rgba(0,0,0,.1)}
.wa-bub img{width:100%;border-radius:8px;display:block}.wa-bub .t{white-space:pre-wrap;font-size:14px;line-height:1.45;padding:6px 6px 2px;font-family:system-ui,'Noto Sans Telugu',sans-serif;word-break:break-word}
.wa-bub .t b{background:#fef9c3;font-weight:600;border-radius:3px}.wa-bub .tm{text-align:right;font-size:11px;color:#8696a0;padding:0 6px 4px}
.wa-btns{max-width:400px}.wa-btns div{background:#fff;border-radius:10px;margin-top:4px;text-align:center;color:#027eb5;font-size:14px;padding:9px;box-shadow:0 1px 1px rgba(0,0,0,.08)}
.wa-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:14px}.wa-vals td{padding:4px 8px;border-bottom:1px solid #f1f5f9;font-size:13px;vertical-align:top}.wa-vals td:first-child{color:#64748b;white-space:nowrap}
.b-wa{background:#dcfce7;color:#15803d}
@media (max-width:900px){.wa-grid{grid-template-columns:1fr}}

/* ===== Layout: top bar + collapsible / resizable left sidebar ===== */
:root{--sidew:208px;--sidec:62px;--toph:57px;--btn:#fff;--hov:#f8fafc;--soft:#f8fafc}
.icbtn{border:1px solid var(--line);background:var(--btn);color:var(--ink);border-radius:10px;width:34px;height:34px;display:inline-grid;place-items:center;cursor:pointer;flex:none;padding:0}
.icbtn:hover{background:var(--hov)}.icbtn svg{width:18px;height:18px}
.menu-btn{display:none}
#themeBtn .ic-moon{display:none}[data-theme=dark] #themeBtn .ic-moon{display:block}[data-theme=dark] #themeBtn .ic-sun{display:none}
#themeBtn span{display:grid;place-items:center}
.shell{display:flex;align-items:flex-start;min-height:calc(100vh - var(--toph))}
.content{flex:1;min-width:0}
.side{position:sticky;top:var(--toph);height:calc(100vh - var(--toph));width:var(--sidew);flex:none;background:var(--card);border-right:1px solid var(--line);padding:8px 8px 16px;display:flex;flex-direction:column;gap:2px;overflow:hidden auto;z-index:15}
body:not(.resizing) .side{transition:width .16s ease}
body.resizing{cursor:col-resize;user-select:none}
.side button[data-v],.side button[data-go]{display:flex;align-items:center;gap:11px;border:0;background:none;padding:9px 11px;border-radius:10px;color:var(--mut);font-weight:600;cursor:pointer;font-size:14px;text-align:left;white-space:nowrap;position:relative;width:100%;font-family:inherit}
.side button[data-v]:hover,.side button[data-go]:hover{color:var(--ink);background:var(--hov)}
.side button.on{background:var(--prib);color:var(--pri)}
.side button svg{width:19px;height:19px;flex:none}
.side .lbl{flex:1;overflow:hidden;text-overflow:ellipsis}
.side-h{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.07em;color:var(--mut);padding:14px 11px 5px;white-space:nowrap;overflow:hidden}
.side-tog{align-self:flex-end;border:1px solid var(--line);background:var(--btn);color:var(--mut);border-radius:8px;width:28px;height:28px;display:grid;place-items:center;cursor:pointer;padding:0;margin:2px 2px 0}
.side-tog:hover{color:var(--ink);background:var(--hov)}.side-tog svg{width:16px;height:16px;transition:transform .16s}
.side-rz{position:absolute;top:0;right:0;width:6px;height:100%;cursor:col-resize;z-index:3}
.side-rz:hover,.side-rz.drag{background:linear-gradient(90deg,transparent 2px,var(--pri) 2px,var(--pri) 4px,transparent 4px)}
html.side-c .side{width:var(--sidec)}
html.side-c .side .lbl{display:none}
html.side-c .side-h{font-size:0;padding:0;margin:10px 8px;border-top:1px solid var(--line)}
html.side-c .side-tog{align-self:center}html.side-c .side-tog svg{transform:rotate(180deg)}
html.side-c .side button[data-v],html.side-c .side button[data-go]{justify-content:center;padding:10px 0}
html.side-c .side .pill{position:absolute;top:2px;right:6px;min-width:16px;line-height:16px;font-size:10px;padding:0 4px}
.side-ov{position:fixed;inset:0;z-index:44;background:rgba(15,23,42,.45)}
.flash{animation:flash 1.6s ease}
@keyframes flash{0%,60%{box-shadow:0 0 0 3px var(--pri)}100%{box-shadow:var(--sh)}}
.banner.live{background:#fef2f2;color:#b91c1c;border-color:#fecaca}
@media (max-width:760px){
 .menu-btn{display:inline-grid}
 .brand small{display:none}.brand b{font-size:14px}
 .side{position:fixed;left:0;top:0;height:100vh;height:100dvh;width:min(280px,84vw)!important;z-index:45;transform:translateX(-105%);transition:transform .2s ease!important;box-shadow:10px 0 30px rgba(0,0,0,.2);padding-top:14px}
 body.side-open .side{transform:none}
 html.side-c .side .lbl{display:inline}html.side-c .side-h{font-size:11px;padding:14px 11px 5px;margin:0;border:0}
 html.side-c .side button[data-v],html.side-c .side button[data-go]{justify-content:flex-start;padding:9px 11px}
 html.side-c .side .pill{position:static;min-width:18px;line-height:18px;font-size:11px;padding:0 6px}
 .side-rz,.side-tog{display:none}
}
@media (min-width:761px){.side-ov{display:none!important}}

/* ===== Dark theme ===== */
[data-theme=dark]{color-scheme:dark;--bg:#0b1120;--card:#121a2b;--ink:#e6e9f0;--mut:#9aa7bb;--line:#26324a;--prib:rgba(227,35,42,.18);--prit:#8f2a2e;
 --ok:#34d399;--okb:rgba(52,211,153,.14);--warn:#fbbf24;--warnb:rgba(251,191,36,.12);--bad:#f87171;--badb:rgba(248,113,113,.15);--info:#38bdf8;--infob:rgba(56,189,248,.14);
 --vio:#c4b5fd;--viob:rgba(167,139,250,.16);--gray:#cbd5e1;--grayb:#1e293b;--sh:0 1px 2px rgba(0,0,0,.35),0 4px 16px rgba(0,0,0,.25);--btn:#17213a;--hov:#1d2944;--soft:#0f1729}
[data-theme=dark] a:not(.btn){color:#ff6b70}
[data-theme=dark] nav button.on,[data-theme=dark] .seg button.on,[data-theme=dark] .side button.on{color:#ff6b70}
[data-theme=dark] .top{background:rgba(13,19,33,.92)}
[data-theme=dark] input,[data-theme=dark] select,[data-theme=dark] textarea{background:#0e1626}
[data-theme=dark] .btn{background:var(--btn)}[data-theme=dark] .btn:hover{background:var(--hov)}
[data-theme=dark] .btn.ghost{background:none}[data-theme=dark] .btn.ghost:hover{background:var(--hov)}
[data-theme=dark] .btn.primary{background:var(--pri);border-color:var(--pri);color:#fff}[data-theme=dark] .btn.primary:hover{background:var(--pri2)}
[data-theme=dark] .btn.danger{background:var(--btn);border-color:#7f1d1d}[data-theme=dark] .btn.danger:hover{background:var(--badb)}
[data-theme=dark] .btn.call{background:var(--okb);border-color:#065f46}
[data-theme=dark] .btn.paid{background:rgba(251,146,60,.14);border-color:#9a3412;color:#fdba74}
[data-theme=dark] .btn.wa{background:rgba(34,197,94,.14);border-color:#166534;color:#4ade80}[data-theme=dark] .btn.wa.solid{background:#1faa52;border-color:#1faa52;color:#fff}
[data-theme=dark] .bulk{background:#1e293b;border:1px solid var(--line)}
[data-theme=dark] .tbl th{background:#0f1729}
[data-theme=dark] .tbl tbody tr:hover{background:#18223a}[data-theme=dark] .tbl tr.sel{background:var(--prib)}
[data-theme=dark] .drawer,[data-theme=dark] .modal{background:rgba(0,0,0,.6)}
[data-theme=dark] .drawer-in,[data-theme=dark] .modal-in,[data-theme=dark] .esc-card,[data-theme=dark] .seg{background:var(--card)}
[data-theme=dark] .drawer-in{box-shadow:-10px 0 30px rgba(0,0,0,.5)}
[data-theme=dark] .box{background:var(--soft)}
[data-theme=dark] .esc-box{background:var(--warnb);border-color:#78350f;color:#fde68a}
[data-theme=dark] .banner{border-color:#78350f}
[data-theme=dark] .banner.live{background:rgba(248,113,113,.14);color:#fca5a5;border-color:#7f1d1d}
[data-theme=dark] pre.json{background:#060b16;border:1px solid var(--line)}
[data-theme=dark] .drop{background:var(--soft);color:#ff6b70}
[data-theme=dark] .rowerr td{background:rgba(248,113,113,.08)}[data-theme=dark] .rowwarn td{background:rgba(251,191,36,.07)}
[data-theme=dark] .b-pri{background:rgba(129,140,248,.16);color:#a5b4fc}
[data-theme=dark] .kpi.k-pri b{color:#93c5fd}
[data-theme=dark] .b-wa{background:rgba(34,197,94,.15);color:#4ade80}
[data-theme=dark] .switch span{background:#334155}
[data-theme=dark] .toast{background:#1e293b;border:1px solid var(--line)}[data-theme=dark] .toast.bad{background:#b91c1c}[data-theme=dark] .toast.ok{background:#047857}
[data-theme=dark] .form h5{color:#ff6b70}
[data-theme=dark] .tx .a{color:#ff6b70}
[data-theme=dark] .wa-phone{background:#0b141a}
[data-theme=dark] .wa-bub{background:#1f2c34;color:#e9edef}[data-theme=dark] .wa-bub .t b{background:rgba(250,204,21,.22);color:#fef08a}
[data-theme=dark] .wa-btns div{background:#1f2c34;color:#53bdeb}
[data-theme=dark] .wa-vals td{border-bottom-color:var(--line)}[data-theme=dark] .wa-vals td:first-child{color:var(--mut)}
[data-theme=dark] .logo{background:#fff;border-radius:8px;padding:2px 4px;box-sizing:content-box}
[data-theme=dark] .login-body{background:radial-gradient(1200px 600px at 10% -10%,rgba(227,35,42,.22),transparent),radial-gradient(900px 500px at 110% 110%,rgba(14,165,233,.14),transparent),var(--bg)}
[data-theme=dark] .login-card{background:var(--card);box-shadow:0 20px 60px rgba(0,0,0,.45)}
[data-theme=dark] .login-logo{background:#fff;border-radius:14px;padding:8px 12px;box-sizing:border-box}
.login-theme{position:fixed;top:14px;right:14px}

/* ===== Main customers table: compact, single-line ===== */
.main-tbl{max-height:calc(100vh - var(--toph) - 20px);overflow:auto;overscroll-behavior:contain}
#tbl{font-size:13px}
#tbl th{z-index:2;padding:9px 10px;font-size:11px}
#tbl td{padding:6px 7px;white-space:nowrap;height:42px}#tbl th{padding:9px 7px}#tbl td:nth-child(2),#tbl th:nth-child(2){padding-left:4px}
#tbl td.ck,#tbl th.ck{width:36px;padding-right:2px}
#tbl .nmc{display:flex;align-items:baseline;gap:7px;max-width:208px;min-width:0}
#tbl .nm b{display:inline;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;flex:0 0 auto;max-width:135px}
#tbl .cx{color:var(--mut);font-size:11.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;flex:1 1 auto;min-width:0;font-variant-numeric:tabular-nums}
.ell{display:inline-block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;vertical-align:bottom}
.esc-t{color:var(--bad);font-weight:600}
.has-tip{cursor:help;border-bottom:1px dotted var(--mut)}
#tbl .badge{display:inline-flex;align-items:center;gap:5px;font-size:11.5px;line-height:16px;padding:2px 8px;font-weight:700;vertical-align:middle}
.escdot{width:7px;height:7px;border-radius:50%;background:#e3232a;display:inline-block;flex:none;box-shadow:0 0 0 2px rgba(227,35,42,.22)}
#tbl .acts{gap:4px;flex-wrap:nowrap}
#tbl .acts .btn.xs{padding:3px 7px;font-size:12px;line-height:18px}
#tbl th.act{position:sticky;right:0;z-index:3}
#tbl td.act{position:sticky;right:0;z-index:1;background:var(--card);box-shadow:-10px 0 10px -10px rgba(15,23,42,.25)}
#tbl tbody tr:hover td.act{background:linear-gradient(#fffafa,#fffafa),var(--card)}
#tbl tr.sel td.act{background:linear-gradient(var(--prib),var(--prib)),var(--card)}
[data-theme=dark] #tbl tbody tr:hover td.act{background:#18223a}
[data-theme=dark] #tbl td.act{box-shadow:-10px 0 10px -10px rgba(0,0,0,.7)}
/* column picker */
.colwrap{position:relative}
.colpick{position:absolute;right:0;top:calc(100% + 6px);z-index:30;width:min(440px,92vw);padding:12px;box-shadow:0 14px 40px rgba(15,23,42,.2)}
[data-theme=dark] .colpick{box-shadow:0 14px 40px rgba(0,0,0,.6)}
.cp-h{display:flex;align-items:center;gap:4px;margin-bottom:8px;padding:0 4px}
.cp-list{display:grid;grid-template-columns:1fr 1fr;gap:1px 10px;max-height:60vh;overflow:auto}
.cp-list label{display:flex;gap:8px;align-items:center;padding:6px 8px;border-radius:8px;cursor:pointer;font-size:13px;font-weight:500}
.cp-list label:hover{background:var(--hov)}
@media (max-width:760px){
 .main-tbl{max-height:none;overflow:visible}
 #tbl td{height:auto;padding:3px 10px}#tbl .nmc{max-width:calc(100% - 40px)}
 #tbl td.act{position:static;box-shadow:none;background:none}
 #tbl tbody tr:hover td.act,#tbl tr.sel td.act{background:none}
 .colpick{position:fixed;left:12px;right:12px;top:calc(var(--toph) + 10px);width:auto}
}
#v-dash .toolbar select{max-width:150px}#v-dash .toolbar .search{min-width:200px;max-width:300px}
@media (max-width:760px){#v-dash .toolbar select{max-width:none}#v-dash .toolbar .search{min-width:100%}}
#tbl td .badge.b-vio{font-size:10px;padding:0 5px;line-height:15px;margin-left:2px}
.th-tag{font-size:9.5px;letter-spacing:.04em;background:var(--grayb);color:var(--gray);border-radius:99px;padding:1px 6px;margin-left:4px;vertical-align:1px}
.cp-mask{display:flex;align-items:center;gap:10px;padding:6px 8px 12px;margin-bottom:8px;border-bottom:1px solid var(--line);cursor:pointer;font-size:13px}
@media (max-width:760px){#tbl td.nil{display:none}}

/* ===== Customer Log ===== */
.loanlink{color:inherit;text-decoration:none;border-bottom:1px dashed var(--prit);cursor:pointer}
.loanlink:hover{color:var(--pri);border-bottom-color:var(--pri)}
a.btn.loanlink{border-bottom:1px solid var(--line)}
.log-head{display:flex;flex-direction:column;gap:8px;margin-bottom:14px}
.log-search{position:relative;max-width:640px}
.log-search>svg{position:absolute;left:12px;top:50%;transform:translateY(-50%);width:18px;height:18px;color:var(--mut);pointer-events:none}
.log-search input{width:100%;padding:11px 12px 11px 40px;font-size:15px;border-radius:12px}
.log-res{position:absolute;left:0;right:0;top:calc(100% + 6px);z-index:25;max-height:60vh;overflow:auto;padding:6px;box-shadow:0 14px 40px rgba(15,23,42,.18)}
[data-theme=dark] .log-res{box-shadow:0 14px 40px rgba(0,0,0,.6)}
.lr{display:grid;grid-template-columns:auto 1fr auto auto;gap:4px 12px;align-items:center;width:100%;text-align:left;border:0;background:none;padding:9px 10px;border-radius:10px;cursor:pointer;color:var(--ink);font:inherit;font-size:13px}
.lr:hover,.lr.act{background:var(--hov)}.lr b{font-size:14px}
.log-recent{display:flex;flex-wrap:wrap;gap:6px;align-items:center}
.chipbtn{border:1px solid var(--line);background:var(--btn);color:var(--ink);border-radius:99px;padding:4px 11px;font:inherit;font-size:12.5px;font-weight:600;cursor:pointer;white-space:nowrap}
.chipbtn:hover{background:var(--hov)}.chipbtn.on{background:var(--prib);border-color:var(--prit);color:var(--pri)}
[data-theme=dark] .chipbtn.on{color:#ff6b70}
.chipbtn i{font-style:normal;font-size:11px;color:var(--mut);margin-left:3px}
.chipset{display:flex;flex-wrap:wrap;gap:6px}
.log-empty{line-height:1.6}
.log-sum{padding:18px 20px;margin-bottom:12px}
.ls-top{display:flex;gap:16px;align-items:flex-start;flex-wrap:wrap}
.ls-id{flex:1;min-width:240px}.ls-id small{color:var(--mut);font-weight:700;font-size:11px;text-transform:uppercase;letter-spacing:.05em}
.ls-id h2{font-size:22px;margin:2px 0 4px;letter-spacing:.01em}
.ls-meta{display:flex;flex-wrap:wrap;gap:4px 18px;margin-top:6px;font-size:13px}.ls-meta b{color:var(--mut);font-weight:600}
.ls-act{display:flex;gap:8px;flex-wrap:wrap}
.ls-kpis{display:grid;grid-template-columns:repeat(7,minmax(0,1fr));gap:10px;margin-top:14px}
.ls-k{border:1px solid var(--line);border-radius:12px;padding:10px 12px;background:var(--soft);min-width:0}
.ls-k small{display:block;color:var(--mut);font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.03em}
.ls-k b{display:block;font-size:19px;margin-top:2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ls-k i{display:block;font-style:normal;font-size:11.5px;color:var(--mut);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ls-k.k-pri b{color:#1e3a8a}.ls-k.k-ok b{color:var(--ok)}.ls-k.k-bad b{color:var(--bad)}
[data-theme=dark] .ls-k.k-pri b{color:#93c5fd}
.ls-rows{margin-top:12px}.ls-rows summary{cursor:pointer;font-weight:600;font-size:13px;color:var(--mut);padding:4px 0}
.ls-rlist{display:flex;flex-direction:column;gap:4px;margin-top:6px}
.ls-r{display:flex;align-items:center;gap:12px;flex-wrap:wrap;border:1px solid var(--line);background:var(--card);border-radius:10px;padding:7px 10px;font:inherit;font-size:13px;color:var(--ink);cursor:pointer;text-align:left}
.ls-r:hover{background:var(--hov)}.ls-r.on{border-color:var(--pri);box-shadow:0 0 0 2px var(--prib)}
.ls-r b{min-width:130px}.ls-r .badge{font-size:11px;padding:2px 7px}
.rdot{width:9px;height:9px;border-radius:50%;flex:none;display:inline-block;background:hsl(var(--h,0) 65% 50%)}
.log-tools{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin:4px 0 12px;position:sticky;top:var(--toph);z-index:6;background:var(--bg);padding:8px 0}
.tl{position:relative;padding-left:4px}
.tl-day{position:relative;margin:16px 0 8px 46px;font-size:12px;font-weight:800;letter-spacing:.05em;text-transform:uppercase;color:var(--mut)}
.tl-day:first-child{margin-top:0}
.tl-item{display:flex;gap:12px;position:relative;padding-bottom:10px}
.tl-item::before{content:"";position:absolute;left:17px;top:36px;bottom:0;width:2px;background:var(--line)}
.tl-ic{width:36px;height:36px;border-radius:50%;display:grid;place-items:center;flex:none;background:var(--grayb);color:var(--gray);border:2px solid var(--card);box-shadow:0 0 0 1px var(--line);z-index:1}
.tl-ic svg{width:17px;height:17px}
.k-call .tl-ic{background:var(--okb);color:var(--ok)}.k-wa .tl-ic{background:rgba(37,211,102,.14);color:#16a34a}
.k-payment .tl-ic{background:rgba(251,146,60,.15);color:#ea580c}.k-followup .tl-ic{background:var(--infob);color:var(--info)}
.k-escalation .tl-ic{background:var(--badb);color:var(--bad)}.k-record .tl-ic{background:var(--viob);color:var(--vio)}
.tl-card{flex:1;min-width:0;background:var(--card);border:1px solid var(--line);border-radius:14px;padding:11px 14px;box-shadow:var(--sh)}
.tl-h{display:flex;align-items:center;gap:6px;flex-wrap:wrap}.tl-h b{font-size:14px;margin-right:4px}
.tl-h .badge{font-size:11px;padding:2px 8px}
.tl-time{font-size:12.5px;font-weight:700;color:var(--mut);white-space:nowrap;font-variant-numeric:tabular-nums}
.tl-who{display:inline-flex;align-items:center;gap:6px;font-size:12.5px;margin-top:3px;color:var(--ink)}
.tl-f{display:grid;grid-template-columns:repeat(auto-fill,minmax(190px,1fr));gap:4px 16px;margin:8px 0 0}
.tl-f div{min-width:0}.tl-f dt{font-size:10.5px;text-transform:uppercase;letter-spacing:.04em;color:var(--mut);font-weight:700}
.tl-f dd{margin:0;font-size:13px;word-break:break-word}
.tl-sum{margin:8px 0 0;font-size:13px;color:var(--ink);background:var(--soft);border-radius:10px;padding:8px 10px;border:1px solid var(--line)}
.tl-tr{margin-top:8px}.tl-tr summary{cursor:pointer;font-weight:700;font-size:12.5px;color:var(--pri);padding:3px 0;user-select:none}
[data-theme=dark] .tl-tr summary{color:#ff6b70}
.tl-tr .seg.sm{display:inline-flex;margin:6px 0}.tl-tr .seg.sm button{padding:3px 10px;font-size:12px}
.chat{display:flex;flex-direction:column;gap:6px;margin-top:6px;padding:10px;border-radius:12px;background:var(--soft);border:1px solid var(--line);max-height:520px;overflow:auto}
.cb{max-width:78%;padding:7px 11px;border-radius:14px;font-size:13.5px;line-height:1.5;white-space:pre-wrap;word-break:break-word;font-family:system-ui,'Noto Sans Telugu',sans-serif}
.cb small{display:block;font-size:10.5px;font-weight:800;letter-spacing:.04em;text-transform:uppercase;opacity:.75;margin-bottom:1px}
.cb.agent{align-self:flex-start;background:var(--card);border:1px solid var(--line);border-bottom-left-radius:4px}
.cb.agent small{color:var(--pri)}
.cb.customer{align-self:flex-end;background:#dcfce7;color:#14532d;border-bottom-right-radius:4px}
.cb.note{align-self:center;background:none;color:var(--mut);font-size:12px}
[data-theme=dark] .cb.customer{background:#14532d;color:#dcfce7}[data-theme=dark] .cb.agent small{color:#ff6b70}
.tl-rec{margin-top:8px}
.tl-wa{margin-top:8px;background:#efeae2;border-radius:12px;padding:10px}
.tl-wa-b{background:#fff;border-radius:10px;padding:8px 10px;white-space:pre-wrap;font-size:13.5px;line-height:1.5;max-width:520px;box-shadow:0 1px 1px rgba(0,0,0,.1);font-family:system-ui,'Noto Sans Telugu',sans-serif;color:#111b21}
[data-theme=dark] .tl-wa{background:#0b141a}[data-theme=dark] .tl-wa-b{background:#1f2c34;color:#e9edef}
.tl-ticks{display:flex;flex-wrap:wrap;gap:4px 14px;margin-top:8px;font-size:12px;color:var(--mut)}
.tl-ticks b{color:var(--ink);font-weight:600}.tl-ticks .read{color:#0284c7}.tl-ticks .read b{color:#0284c7}.tl-ticks .fail,.tl-ticks .fail b{color:var(--bad)}
[data-theme=dark] .tl-ticks .read,[data-theme=dark] .tl-ticks .read b{color:#53bdeb}
.tl-visits{margin-top:4px;font-size:12px;color:var(--info)}
.print-only{display:none}
@media (max-width:1200px){.ls-kpis{grid-template-columns:repeat(4,minmax(0,1fr))}}
@media (max-width:760px){
 .log-sum{padding:14px}.ls-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.ls-id h2{font-size:19px}
 .ls-r b{min-width:0}.tl-day{margin-left:0}.tl-item{gap:8px}.tl-ic{width:30px;height:30px}.tl-ic svg{width:15px;height:15px}.tl-item::before{left:14px;top:30px}
 .tl-card{padding:10px 11px}.tl-f{grid-template-columns:1fr 1fr}.cb{max-width:90%}
 .log-tools{top:var(--toph)}.lr{grid-template-columns:1fr auto}.lr .mono.muted{grid-column:1/-1}
}
@media print{
 :root,[data-theme=dark]{--bg:#fff;--card:#fff;--ink:#111;--mut:#555;--line:#d4d4d8;--soft:#f6f6f7;--hov:#fff;--btn:#fff;--sh:none;--okb:#ecfdf5;--ok:#047857;--badb:#fef2f2;--bad:#b91c1c;--warnb:#fffbeb;--warn:#92400e;--infob:#f0f9ff;--info:#0369a1;--viob:#f5f3ff;--vio:#6d28d9;--grayb:#f1f5f9;--gray:#334155;--prib:#fdeced;--pri:#e3232a}
 body{background:#fff!important;color:#111}
 .top,.side,.side-ov,#banner,#toasts,.no-print,.log-head,#drawer,.modal{display:none!important}
 .shell{display:block}.content main{padding:0;max-width:none}
 .print-only{display:block}.print-h{font-size:12px;color:#555;margin:0 0 8px}
 .tl-card,.log-sum,.ls-k{box-shadow:none!important;break-inside:avoid}
 .tl-item{break-inside:avoid}.chat{max-height:none;overflow:visible}
 .cb.customer{background:#ecfdf5!important;color:#111!important}.tl-wa{background:#f4f4f5!important}.tl-wa-b{background:#fff!important;color:#111!important}
 .ls-kpis{grid-template-columns:repeat(4,1fr)}
 a.loanlink{border:0}
}
@media (max-width:760px){.log-tools{position:static;padding:4px 0}.log-tools .chipset{flex-wrap:nowrap;overflow-x:auto;width:100%;padding-bottom:4px;scrollbar-width:none}.log-tools .chipset::-webkit-scrollbar{display:none}}

/* Manual Calling */
.mc-grid{display:grid;grid-template-columns:380px 1fr;gap:14px;align-items:start}
.mc-left{display:flex;flex-direction:column;gap:14px}
.mc-h{display:flex;justify-content:space-between;gap:8px;align-items:center;margin-bottom:8px;flex-wrap:wrap}
.vonage-dialer-container{height:560px;border:1px solid var(--line,#ddd);border-radius:8px;overflow:hidden}
.vonage-dialer-container{position:relative}.vonage-dialer-container iframe.vgip-dialer,.vonage-dialer-container iframe{position:absolute!important;inset:0!important;width:100%!important;height:100%!important;border:0;box-shadow:none;border-radius:0}
.mc-form{display:grid;grid-template-columns:1fr 1fr;gap:8px}.mc-form label{display:flex;flex-direction:column;gap:3px;font-size:13px}
.mc-form .full{grid-column:1/-1}.mc-disp{grid-column:1/-1;display:flex;flex-wrap:wrap;gap:10px}.mc-disp label{flex-direction:row;align-items:center}
.mc-list .toolbar input[type=search]{min-width:240px}.mc-locked{opacity:.6}.nowrap{white-space:nowrap}
@media(max-width:900px){.mc-grid{grid-template-columns:1fr}}

/* RBAC */
.perm-tbl td,.perm-tbl th{padding:3px 6px;text-align:center;font-size:12px}.perm-tbl td:first-child{text-align:left;white-space:nowrap}
body.np-ai-call #tbl [data-a=call],body.np-ptp-call #fuTbl [data-a=call],body.np-ptp-edit #fuTbl [data-a=cancel],body.np-ptp-edit #fuTbl [data-a=edit],
body.np-ptp-edit #fuTbl [data-a=paid],body.np-ptp-edit #fuTbl [data-a=reopen],body.np-wa-send-whatsapp [data-a=wa],body.np-wa-send-whatsapp [data-a=wcancel],
body.np-dash-edit #tbl [data-a=edit],body.np-pay-edit [data-a=undo],body.np-manual-call #mcTbl [data-mc]{display:none!important}
#meChip{max-width:220px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}